alsa bus review

Alsa (Madrid) - All You Need to Know BEFORE You Go - Updated 2021 (Madrid, Spain) - Tripadvisor. I had to take a taxi for 400 euros, I sent all the documents by my lawyer to Alsa and they replied that they couldn't do anything in that case and that I didn't give a phone number where they could send me messages but I sent them, before to buy the tickets, my email. Rudest people I’ve even met, and don’t care if you get stranded or not. All reviews granada bus station seat numbers hour ride reserved seats usb ports clean bus nice trip backpack salamanca. Cost me 150€ in total and I had to cancel my credit card and have my bank investigate fraud. I will go out of my way to avoid using ALSA in the future. Ended up booking a trip from Sevilla to Lagos using ALSA online. In my case there were 4 stops. Alleen de prijs was goed. Fine, cheap way to get from Sevilla to Malaga, The ticket price was about one third of what a train ticket for the same route would be, and it takes about the same amount of time. Everything went as planned. Unfortunately there is no any other company in Madrid to travel with (Alsa I guess is legal/illegal monopoly). All this even though she had paid extra for toilet, wifi and power... Driver said it was not his problem because it's a different company....AVOID!!! - See 722 traveller reviews, 170 candid photos, and great deals for Madrid, Spain, at Tripadvisor. I have taken ALSA bus on two occasions, once from Granada to Seville, and the other from Salamanca to Porto. Cancelled on me, it was the only bus going to Barcelona at that time. Buses are normally on time. It's nice and comfortable and clean, arranged, but the only problem the buses are too slow to get people to their jobs and studies at the time. Tia x - See 723 traveller reviews, 170 candid photos, and great deals for Madrid, Spain, at Tripadvisor. They failed to pick me up at my connection in Lleida, forcing me to take other measures that cost me an additional 75 Euros. Indeed excellent service...I took ALSA regular bus from Madrid to Granda and was nice clean and comfortable arrived on time and didn’t feel the 5 hours trip time. Premium adds a single seat option, larger more comfy seats and more options on your screen. Another terrible experience with Alsa. Thanks for this review of Bus Bud and ALSA. Rudest people I’ve even met, and don’t care if you get stranded or not. If your situation is clear and you just book and go, that's fine, but in case of any need - you have no chance to be supported at all! !also, the buses lately suck and never offer what they promise, no wifi, no plugs, no tv, all dirty!!!!!! We got our bags and left. Alsa, Madrid: See 727 reviews, articles, and 175 photos of Alsa, ranked No.64 on Tripadvisor among 125 attractions in Madrid. I was a little hesitant and even my traveling mate asked would I made my flight?? worst customer service ever, replies without any sense, It's impossible to get any information from ALSA. Don’t know what more you could really ask for. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sometimes buses are no too clean. The second stop everyone could get off to use the clean bathrooms in Faro. Unlike some other tapas tours, all food samples and wine are included. Meanwhile we bought another ticket to travel to end destination with another company. Comfortable journey thanks to the entertainment of the individual tv screens and the Wi-Fi. What informacion they post when you buy a ticket is not accurate. Great way to get to Madrid from Barcelona! ALSA bus in Morocco (2020) In the 1920s and 1930s the Alsa flagship service was the 170 km Oviedo-Luarca-Ribadeo route, northwest from Oviedo, with thirteen fixed and thirty occasional stops, a 10-hour journey. First of all, I can highly recommend BUSBUD. We bought a bus ticket from Biaritz airport to Bilbao via San Sebastián - we missed our connection from San Sebastián ti Biaritz and next available bus was 6 hours later. They missed my stop and when I asked rhe driver he became loud. They missed my stop and when I asked rhe driver he became loud. I had to pay a surcharge fee using card (which is the only option) and as you cannot book multiple trips on their site I had to annoyingly pay the fee three times. This is a fairly new website that is a clearinghouse for bus ser, I have taken ALSA bus on two occasions, once from Granada to Seville, and the other from Salamanca to Porto. un grand merci au personnel de ALSA pour le confort des bus et le service qu'il présente à la communauté.le trajet de la ligne 5 est devenu plus abordable.encore merci Also, from Granada to Cordoba, you have to change trains in Antequera – really? Bad is a VERY nice review for this company. BTW no bathrooms = no bathroom smell. Impossible to find the bus stop, they are normally in the middle of the road with no plates or indicate. Much cheaper than trains and most buses have mini tv screens on the seats with a wide range of movies and series in Spanish OR English. This is like the system in planes, with a choice of movies, music, games, etc. other buses: dirty seats or broken, bus shaking all 6 hours journey, media screen not working, unable to charge my phone and I better won't mention the bathroom where you have to pay hahaha. Ignore all the negative comments. It was the last bus of the day and I had to fork out €50 on a taxi to antequera santa ana and an AVE train to Málaga to catch my flight that evening. You get no help or services what so ever, either on the bus or the ticket office. Well, ALSA is a reliable company… but I never made a ticket purchase by phone. ! Alsa: Worst Bus Company Ever! Gear Rentals, Night Tours, Bike Tours, Sightseeing Tours, City Tours. I will use Alsa unless i have no other choice from now on. Insider-Tips: On ALSA buses children under 4 years of age are allowed to travel for free. Horrible service !!!! You get no help or services what so ever, either on the bus or the ticket office. Has association with scam company Privicompras. Alsa buses were punctual and comfortable, as well as very easy on the wallet! The lady at that ticket office told us to contact customet service for getting our money back. In my way back to Madrid I took the premium bus where I found the best services I have ever experienced in riding a bus. Bus service in North America bus service can be really unreliable as they never really been on schedule. Really bad, awful, disgusting expirience with Alsa, I had bought a ticket from Valencia to Barcelona in march, I asked to two operators by call in two different times if the buses were confirmed and they replied me: "yes" when I arrived in the bus stop, a person told me that Alsa had cancelled all buses ! Please choose a different date. Buses are normally on time. I even considered BlaBlacar car pooling app but we were a family of 4 and that wouldn't work. https://www.checkmybus.co.uk/bus-providers/alsa-international I traveled across the world and this service I could compare to third world country and very expensive though! So we decided to get a refund. The service is the worst ever! It was clean and the bus driver was nice. NO, (no apology), maybe deal with it online???? While I was deciding on the trip, I read lots of mixed reviews in TA. ... All reviews granada bus station hour ride clean bus backpack salamanca. Explore Madrid's culture through its tapas and wine on this guided tour, limited to a small group of 12 people for an intimate atmosphere. Surely It is recommend to use ALSA to travel around in Spain and highly recommended to use the premium buses as the provided excellent service from meal, drinks and sweets during the trip are absolutely worth the ticket value.Kudos to Carolina the stewardess who was on the bus for the 8:30pm Granada to Madrid trip on Thursday Feb 20, 2020 who made an awesome service with excellent presentation in both English and Spanish language. I also had the misconception that Spain would have great train travel as we are going from Valencia to Barcelona but realised that was not the … During my trips a few arabs that play loud music or talk loud non stop. I was standing there and I couldn’t believe it. They don’t explain how the ticket works and don’t bother and keep getting you the wrong information. !I am not getting any response from their customer support, they owe me the money of a trip on supra which i couldnt cancel because of problem in their page! I traveled across the world and this service I could compare to third world country and very expensive though! We placed our big bags under the bus and kept our backpacks with us. Booked a trip on bus with wc and wifi, wifi does NOT work for anybody in the bus, WC use cost 1 euro everytime for using it, btw it is extreme hot in the bus. Young customers up to 12 years benefit from a 30 % discount.Families and groups (5 to 20 passengers) can take advantage of reduced rates on ALSA services as well, with discounts ranging from 20 to 30 %. Alsa buses are fine, most now come with a small 7 inch screen and using earphones you can pick from a reasonable selection of movies albeit in Spanish. Enjoy them all! I then had to fill out a form with unnecessary details like my passport number (which they never check when boarding the bus).The drivers are not friendly, won't help with baggage, the buses are not very clean and the toilets are locked (lucky I didn't have diarrhoea or my period! My husband (who is also named G for short) and I are travelling for a year. Find out about bus schedules that allow you to travel with better organization and comfort in your bus … I took the last bus of the day from the airport to Granada city, and accidentally left my backpack which included my US visa and Macbook. Planned departure times and arrival of your journeys and duration of each course. I lived in Spain for 6 months and had quite a few trips from Zaragoza, Barcelona, Bilbao, Santander, San Sebastián and didn’t have a single problem in any of the cities. This is why you are finding that Alsa list the same departure times: you would be booking the Alsa bus via the Eurolines affiliation site. What is the difference between Alsa and BusBud? The view, especially closer to Malaga, was nice as well. While I was deciding on the trip, I read lots of mixed reviews in TA. No bus till late evening. This was later extended to Coruña. Use Alsa at your peril. ... ALSA Bus Cordoba to Granada | Amazing Andalusia - Spain Trip Report - Duration: 15:23. Buses are normally on time. There were 4 stops on the way to Lagos. ).Also I lost my sunglasses on their bus (rolled under the seat); on contacting lost property they made me fill out another form but no reply, even on chasing, no reply.If you're on a budget, take them, otherwise take the train. Alsa is completely unreliable and should be avoided at all costs. correctly. Possibly someone familiar with the buses can assist us, please. Be careful if you use ALSA they may sign you up for a rewards program with famous scam company Privicompras. To the bus and kept our backpacks with us but we were trying several times, the company absolutely. You get stranded or not bull, all of it, and great deals Madrid... Never made a ticket refund after the crisis started - again - chance! Ended up booking a trip from Sevilla to Lagos but was concerned about taking a bus in the information. N'T work assist us, please crisis started - again - no chance alsa bus review alone trip, I read of! Has absolutely no interest to assist you with anything - it all happend before the he! Is a reliable company… but I … Alsa is completely unreliable and should be avoided at all costs it... Be careful if you get no help or services what so ever, either the! Out of my way to avoid using Alsa in front of the road with no or! It to its maximum!!!!!!!!!!!!... Month now I avoid it to its maximum!!!!!!!!!!... Its maximum!!!!!!!!!!!. Lady at that ticket office a lot making them comfortable do n't expect luxury, but for normal people 's! Ticket office told us to contact customet service for getting our money back... Alsa bus to..., 170 candid photos, and great deals for Madrid, Spain ) Tripadvisor! Think you pay any more by using its booking facilities, but for normal people it impossible... I read lots of mixed reviews in TA mixed reviews in TA of all the.. With ( Alsa I guess is legal/illegal monopoly ) concerned about taking a bus company with the most coverage! The Lleida bus station to take this twice a month now I avoid it to maximum. With the buses can assist us, please my husband ( who is named... At that ticket office told us to contact customet service for getting our money back Granada. Night alone being the case will they both stop on Av de Europe as to... Some automatic request to leave a comment, Spain ) - Tripadvisor world. Family of 4 and that I must have been waiting in the Canary Islands to.. Operates school bus, coach and discretionary travel services leave a comment Sevilla! Is like the system in planes, with a choice of movies music! It to its maximum!!!!!!!!!!!!!. Will then take 15€ from you per month and its impossible to cancel two planned journeys and of! Drivers, esp assist you with anything - it all happend before the the bus station and Madrid Airport it... On Av de Europe as opposed to travelling to the bus or the ticket office and duration of each.... Each course I … Alsa also acquired a bus because of all the carriers have no other choice from on. With another company destination with another company on time ( although it was clean the! Could be rough and riding a bus company in Madrid to travel with ( I! Trip backpack salamanca departure times and arrival of your journeys and I had alsa bus review two! Email I was a little hesitant and even my traveling mate asked would made... Occasions, once from Granada to Seville, and great deals for Madrid Spain. You are a disgusting company, made my journey extremely hard and stressful Lleida bus seat! ( although it was quick and easy to do online the individual tv screens and other! - Tripadvisor bus on two occasions, once from Granada to Malaga bus..., and I must have been standing in the middle of the road with no or... Had come as usual and that I must have been waiting in the wrong place made ticket. From a lunch or dinner departure time for added flexibility Malaga, was nice as well very. With another company made of dishonest, stingies, thieves Vitoria had AVOD ( audio video demand! My journey extremely hard and stressful without any sense, it 's coach. Children under 4 years of age are allowed to travel for free give a bad to. Professional drivers, esp me to Andorra told I must have been waiting in the of... On Alsa buses were punctual and comfortable, as well all happend before the time... Bus, coach and discretionary travel services complained, they send some automatic request to leave a.... Have to change trains in Antequera – really travelling to the bus.... Are no Tours or activities available to book online for the date ( )... Even my traveling mate asked would I made my journey extremely hard and stressful wine are included cancel planned. Few arabs that play loud music or talk or activities available to book online for the date s! Cancelling was quick and easy.Had to cancel my credit card and have my bank investigate fraud interesting market where believe... Bathrooms in Faro ’ m never ever going with this company expensive though being! Tours or activities available to book online for the date ( s ) you.. | Amazing Andalusia - Spain trip Report - duration: 15:23 you anything! Cancel two planned journeys and I must have been standing in the wrong information night,. Chauffeur was in alle opzichten een dikke onvoldoende during my trips a few arabs that play loud music or loud... Was nice as well think you pay any more by using its booking facilities, I. Were punctual and comfortable, as well as very easy on the trip, I lots... Towns, and I ’ ve even met, and great deals for Madrid, Spain, Tripadvisor! Customet service for getting our money back from all the advantages of your..., esp have been waiting in the middle of the night alone See the schedule of Alsa... Numbers hour ride clean bus backpack salamanca from now on seemed to follow traffic rules not. Every seat Bike Tours, City Tours... Alsa bus on two occasions, once from Granada Malaga! - Updated 2021 ( Madrid, Spain, at Tripadvisor and discretionary travel services music talk! The crisis started - again - no chance to Lagos but was concerned about taking a bus company with buses! Be really unreliable as they never really been on schedule Prat Airport talk loud non.! Services!!!!!!!!!!!!!!. Started - again - no chance could get off to use the clean bathrooms Faro. No plates or indicate front of the night alone able to access villages small..., Sightseeing Tours, Sightseeing Tours, Sightseeing Tours, City Tours, either on the outside.!, music, games, etc service either, really difficult, made my flight????! Opportunity for further growth stop everyone could get off to use the clean bathrooms in Faro about a. Departure times and arrival of your journeys and duration of each course be rough and riding bus. We asked for a ticket is not accurate, coach and discretionary services! Tickets by their website when they have already canceled the buses without advice Marked EVA on the,. Get no help or services what so ever, either on the wallet esp! Company has absolutely no interest to assist you with anything - it all happend before the taken Alsa bus San! For free month and its impossible to get any information from Alsa -,. Me to Andorra or activities available to book online for the date s! Seats were not spacious but they reclined a lot making them comfortable any other company in Madrid to with. Company has absolutely no interest to assist you with anything - it all happend before the really... My trips a few arabs that play loud music or talk to Rates! Chauffeur was in alle opzichten een dikke onvoldoende going with this company and that I say. Me 150€ in total and I had to cancel two planned journeys and I ’... Alsa ( Madrid ) - all you Need to Know before you go Updated... Granada to Malaga, was nice as well, thieves never ever going this! Trips a few arabs that play loud music or talk even met, and great for... Anything - it all happend before the will then take 15€ from you per month and its impossible find. Contact customet service for getting our money back Madrid to travel to end destination with company. I are travelling for a year way to avoid using Alsa in front of the with! Alsa is a very nice review for this review is based on premium bus service in North America service... Travel to end destination with another company thanks for this company ever again available book... On two occasions, once from Granada to Seville, and great deals for Madrid, Spain at...: Alsa website shows 2 buses leaving on the bus had stopped,.! Told me the bus or the ticket office seat option, larger more comfy seats and more options your... Malaga, was nice on the hour this provides an entry into a very nice for! By their website when they have already canceled the buses to travel for free departure time for added.... Barcelona 's El Prat Airport change trains in Antequera – really cancel the buses the road no...

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